Leak, crack, and surface repair for in-ground concrete pools in Bonita Springs and the surrounding area.
Most repairs start the same day or the next.
Most of the repair work we take on is done by our owner. The more involved jobs, the kind that touch automation systems or heater components, he handles directly.
That matters because whoever diagnoses your problem is usually the one who fixes it, so nothing gets lost between our visit and the work. A down swimming pool moves fast in this climate, so repair calls get priority over routine work.
We handle the structural side of a concrete pool.
Problems with the equipment itself, rather than the shell around it, fall under pool equipment repair.
If you are not sure whether what you are seeing is a leak or normal evaporation, call and describe it. That is usually enough to point us in the right direction before anyone comes out.
A lot of people assume a crack or a surface problem means the pool has to be emptied first. Here, that is often the wrong move.
The ground in this part of Florida holds a lot of water, and the level it sits at rises and falls with the season. An empty concrete shell sitting in wet ground is no longer being held down by the weight of the water inside it. In the worst case the shell can lift or crack, which turns a repair into a much larger problem than the one you called about.
So we work with the pool full wherever the repair allows it. When a job genuinely requires draining, we time it and manage it carefully rather than treating it as routine. You do not need to know the details of any of that. You just need to know that anyone who reaches for the drain as a first step is taking a risk with your swimming pool.
Not every mark on a pool surface is a structural problem. Fine surface lines in older plaster are common and often cosmetic. What matters is whether it is moving, whether it is losing water, and where it sits.
Signs worth a call include a crack that has gotten longer or wider since you first noticed it, one that runs through a fitting or the tile line, a rough or hollow feeling spot underfoot, or a water level that keeps dropping faster than the weather explains.
Caught early, most of this is a contained repair. Left alone, water works its way behind the surface and the fix gets bigger. Pools on weekly pool maintenance tend to get these flagged while they are still small. If you are unsure which one you are looking at, send a photo and we will tell you.
Urtė Vismontaitė Masiulionis
I cannot recommend Arctic Pool & Spa enough! We’ve had the pleasure of working with William since his early days, and his standard of service has remained unbeatable. Communication is always seamless, and they consistently go above and beyond whenever we have questions or need help troubleshooting an issue. A total pleasure to work with!
Tom Cooper
Artic Pools does an outstanding job cleaning and servicing our pools. Their personnel are very professional and are always on time. There program includes weekly updates of the services provided along with pictures. They insure the pool equipment is running properly and arrange for repairs when needed. The owner William is fantastic to work with.
Kevin Martens
We have recently changed over to Arctic Pools to take care of our pool and we are very happy with their service. They come on the same day every week. They send pictures of their work each week. So far we are very happy with their service
K Mac
Anthony is great. Very responsive, and his employees do a great job. Have never had a problem with Arctic Pools, and he does 10 homes for me.
Steve&Susan Abston
Artic Pools has provided our weekly pool care for 3 years now. They have been reliable and thorough. Can trust my pool is in excellent shape whether we are home or not. Thank you for the service!
Rose Arcaria
We are extremely happy with Arctic Pools & Spa and highly recommend them.
Jayme Norris
Arctic Pools has been caring for our new pool for several months. Each week, the cleaner arrives, completes the services needed for that week and provides photo documentation of the pool. Both William and Anthony are always available to answer any questions. I have worked with several pool cleaners and Arctic is top-notch!
Laura Booth
We have been thrilled with the pool service! Detailed reports are provided weekly with photos and our pool has never looked better!
joanne33able
I have had several pool companies and no one compares to Arctic Pools & Spa. I have had the same technician (Anthony) who is so detailed, responsible, and does an awesome job. Finally my pool is glistening and the cleanest ever. He vacuums weekly and scrubs the tile- I can not say enough about this pool company. THEY ARE THE BEST!!! Joanne & Mark Stahlman
C. Jane Becker
Arctic Pools & Spas has been fantastic to work with. They are very professional in their communications, very quick to respond to questions, and they keep the pool looking great.
Matthew Kirsch
Arctic Pools took over our pool from a failed business that neglected our pool to the point we thought we were going to have to drain it to get it back. Instead, they got extremely aggressive with their treatments and cleaning efforts and in 3 services they had our pool back to crystal clear! Can't say enough good things about William and his whole team at Arctic Pools & Spas!
Carol Cosby
Arctic Pools & Spa is a professional licensed pool cleaning service. They have a monthly routine to assure my pool filter is cleaned and each week my pool is sparkling clean. William always returns texts or calls within 24 hours or sooner. I'm very happy and pleased to be an Arctic Pool & Spa customer for two years.
Bonnie Woodward
William, we are extremely happy with your service. In fact, we are buying another house so we will be using you to take care of that pool, too. You go above and beyond. Bonnie Woodward
James Caliendo
I am very happy with the repairs and service Artic pools had given us. They really helped out when other companies did not follow through
Nonnie Avig
The guys that take care of my pool do a great job.Very friendly,polite and kind.Very glad to have them,keep up the good work.
Lou T
Go Arctic go crystal clear! Had a previous pool company that was doing as they should I found Arctic pools an my pool turned around went from over chemicaling an unhappy levels to a perfect pool always crystal clear! They go above an beyond, could not be happier. Must give them a try im on a monthly maintenance they come once a week.
tracy Gurdian
The best pool company I have ever had and I have lived in Naples for 40 years. Very responsible, exemplary service. My pool has never looked so good. The owner is extremely involved, conscientious and trustworthy.
James Lowe
William and his tech staff at Arctic Pools have been by far the best pool service providers we’ve The past 15 years. I highly recommend Arctic Pools & Spa.
Emily DeStefano
Literally, the best pool company ever! Thank you for being so good!!!😊
Thomas McVetty
Very professional...great service...will use again...
Marlene McComas
Mr. Daniel does a fantastic job servicing my pool. He answers my questions thoroughly, emails the services he performs and sends photos of the pool after each service. I appreciate all his efforts in keeping my pool looking great. I would highly recommend Arctic Pool & Spa for servicing your pool.
Thomas B
The Company does a good job
L RP
Arctic Pools is the best pool company in the area! William and his team are very thorough and take great care of our pool. They are professional, very accommodating and responsive for any special requests as well. I have tried many pool companies in the past and none are as top notch as Arctic Pools. Our pool always looks sparkling clean!
Susan
Very happy with service. 5 STAR!!! Whitbert is very reliable, resourceful and friendly. Every dime is money well spent 👌
Marlyn Della Porta
Extremely Happy with Arctic Pool!!! Great communication, attention to detail. Our pool, has Never, looked as good, since we started with this service. Whitbert is an Excellent technician, knowledgeable, friendly, and aims to please. Highly recommended!!!
brenda atwell
Anthony Hernandez
Amy Rinckey
Anthony does such a great job with our pool! He always has a smile on his face and is great to work with. Our dog loves him too. She thinks he just comes over for her 😆 but seriously our pool has never looked better!
Richard Whipple
Anthony Hernandez is or guy reliable, consistent and friendly. Does. A thorough job every week.
John passafiume
William provided great service. He paid special attention to all of my concerns. He consistently arrives weekly to care for my pool. We trust Arctic Pool Service to care for our pool.
Dawn Barry
Since William took over the care of our pool, is Crystal clear and a joy to swim. William answers questions quickly when I text or call. He is friendly, knowledgeable, and the constant professional. I am so pleased with the service William provides.
Same day or next day in most cases. A swimming pool that is down gets moved ahead of routine work.
A water level dropping noticeably faster than usual is the most common sign, along with wet ground near the equipment pad or a pump that keeps losing prime. Call and describe what you are seeing and we can usually narrow it down before the visit.
Usually not, and we avoid it when we can. Most repairs are done with the pool full.
No. We work on in-ground concrete pools only.
That depends on your policy and your insurer is the one to ask. Sudden damage and gradual wear are usually treated differently.
Yes. Many customers start with a repair and stay on a weekly plan afterward, which is the easiest way to keep the same issue from coming back.
