Privacy Policy
Effective August 23, 2026
Introduction
Arctic Pools & Spas LLC ("we," "us," "our") operates the website at arcticpools.org. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information. By using this website, you agree to the practices described here.
Information We Collect
The only place this website asks for personal information is the contact form. It collects:
- Name
- Phone number
- Street address (optional)
- Email address (optional)
- A short message describing what you need
We do not collect payment information through this website. We do not require account creation or passwords.
How We Use Your Information
Information you submit through the contact form is used to:
- Respond to your inquiry or quote request
- Schedule or discuss pool service
- Follow up by phone, email, or text message
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-Party Services
This website uses two third-party services:
- GoHighLevel (LeadConnector). The contact form is hosted by GoHighLevel. When you submit the form, your information is transmitted to and stored by GoHighLevel on our behalf. GoHighLevel acts as a data processor and is subject to its own privacy policy.
- Google Fonts. Typefaces load from Google's font service (fonts.googleapis.com and fonts.gstatic.com). When a page loads, your browser sends a request to Google, and Google receives your IP address as part of that request. Google's privacy policy governs that data.
No other third-party services receive your data through this website.
SMS/Text Messages
By providing your phone number through the contact form or by texting us directly, you consent to receive text messages from Arctic Pools & Spas LLC related to your inquiry or pool service. Messages may include appointment confirmations, service updates, and follow-ups.
- Message frequency varies based on your service needs.
- Message and data rates may apply.
- Reply STOP at any time to opt out of text messages.
- Reply HELP for assistance, or call (239) 378-0640.
We do not share your phone number with third parties for their marketing purposes. Opting out of text messages does not affect your ability to receive pool service.
Cookies and Tracking
This website does not set cookies, does not use browser storage (localStorage or sessionStorage), and does not run analytics, advertising trackers, or remarketing pixels.
Data Retention
Information submitted through the contact form is stored in our GoHighLevel account for as long as needed to respond to your inquiry and provide service. If you would like your information deleted, contact us using the details below and we will remove it within a reasonable timeframe.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us by phone or email. We will respond within a reasonable timeframe.
Children's Privacy
This website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our contact form, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.
Contact
If you have questions about this Privacy Policy or how your information is handled, contact us:
- Phone: (239) 378-0640
- Email: william@arcticpools.org
- Naples, FL